Privacy Policy
The Privacy Policy handles data; these Terms handle the contract. Where they touch — like account closure — both pages reference the same clause numbers so nothing contradicts.
LEGAL REFERENCE
The Terms That Frame Your gempa100 Account
These Terms & Conditions set out the rules between you and gempa100 when you open an account, browse our lobby and move funds through DANA, OVO, GoPay or...
Account TermsLobby RulesPayment ClausesIndonesia RegionsPlain Language
Policy Posture and Jurisdiction Scope
Our Terms apply where local law permits and only in supported regions across Indonesia. By opening a gempa100 account, you confirm you meet the age and eligibility checks we run at sign-up, and you accept the clauses around lobby access, fund movements and account closure. We may update these Terms when product scope shifts — new lobby features, new payment rails or
new market rules — and we'll flag material changes on your next sign-in. Clauses on disputes, refunds and inactive accounts are written to follow Indonesian consumer norms. If a clause conflicts with mandatory local law, that local law wins and the rest of the Terms still hold.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
How We Keep These Terms Honest
Our Terms aren't a static wall of text — they're reviewed, dated and signed off so you can rely on what you read here.
Versioned Clauses
Every clause carries a version stamp and a last-reviewed date. When we revise wording, the previous version stays accessible so you can compare what changed and when it took effect.
Legal Review
Our in-house counsel reads each Terms revision before publication. Nothing reaches this page without sign-off, and external Indonesian advisors weigh in on clauses touching local consumer protection.
Plain-Language Pass
After legal sign-off, an editor rewrites dense clauses into reader-friendly English. The legal meaning stays intact — the sentence shape gets shorter so you actually read it.
Change Log
A running change log at the foot of this page lists every Terms update with a one-line summary. You can scan it in seconds rather than re-reading the full document.
Indonesia Context
Clauses on payments, refunds and dispute timing follow Indonesian commercial norms. DANA, OVO, GoPay and QRIS handling is written against the rails you actually use day to day.
Reader Feedback
If a clause reads as confusing, the feedback link beside each section sends your note straight to the editor who owns rewrites. Several recent edits came directly from reader prompts.
SIDE BY SIDE
How These Terms Sit Beside Our Other Policies
This page is one of several policy documents — here's how the wording stays consistent across them.
Cookie Policy
Cookie consent sits in its own document, but the Terms reference it when discussing session handling. The two are versioned together so a Terms update never strands the cookie text.
Payment Terms
Payment-specific clauses live inside these Terms rather than a separate page. DANA, OVO, GoPay and QRIS handling, hold periods and refund windows are all here under one heading.
Bonus Rules
Promotion rules link back to these Terms for the underlying account clauses. The promo page covers wagering specifics; this page covers the account framework promo eligibility depends on.
AML Notice
Anti-money-laundering checks reference clauses in this Terms text. The AML notice expands the detail; the Terms set the authority to run those checks at sign-up and on withdrawal.
Complaints Charter
The complaints path is summarised here and expanded in the Charter. Both documents quote the same response windows so you see consistent timing whichever page you land on first.
Closure Policy
Account closure steps appear in these Terms and again in the Closure Policy. Wording matches sentence-for-sentence so a clause referenced in one place reads the same in the other.
What This Policy Page Actually Contains
Here's the on-page layout — the elements you'll find as you scroll the full Terms document on gempa100.
Clause Index
A jump-to index at the top lists every numbered clause. Tap a heading and the page scrolls straight to that section so you skip the parts that don't apply to your question.
Definitions Block
A short glossary explains what we mean by account, lobby, session and supported region. Read this first and the rest of the Terms makes sense on a single pass.
Effective Date Stamp
Each major section shows the date its current wording took effect. If you signed up before that date, the prior clause may still apply during a short transition window noted inline.
Print View
A print-friendly toggle strips the page styling so you can save a clean PDF of the Terms as they read on the day you opened your account, useful for your own records.
Inline Examples
Tricky clauses include a short worked example in italics. The example is illustrative — the clause text governs — but it shows how the rule actually plays out in a typical lobby session.
Contact Footer
The foot of the page repeats the policy contact paths. You don't need to scroll back up to find the email, chat route or dispute form once you've finished reading a clause.
Common Questions About These Terms
They apply the moment you tick the acceptance box at sign-up. Every later action — opening the lobby, funding via DANA, withdrawing to OVO — falls under the version of the Terms current on that date.
We flag material changes on your next sign-in and give you a window to read them. Continuing to use your account counts as acceptance; you can also close the account if a change doesn't suit.
The payment section inside these Terms covers all four rails. It sets hold timings, refund windows and the ID checks we may run before releasing funds back to your linked wallet.
No. Where a clause conflicts with mandatory Indonesian consumer law, the local rule wins and that single clause is read down. The rest of the Terms continues to apply as written.
Use the dispute form linked in the support section. Quote the clause number, your account ID and the outcome you're seeking. We respond inside the timelines set in the complaints charter.
Yes — the print view toggle strips styling and lets you save a clean PDF. That copy reflects the Terms on the date you printed, useful if a later revision changes the wording.
Scroll to the foot of this page. The change log lists every revision with date and a one-line summary, and prior full versions are linked beside each entry for direct comparison.