Data Minimization
We collect only the information needed to run your account, process payments and comply with local law. No unnecessary tracking or profiling.
LEGAL REFERENCE
Your Privacy Comes First at gempa100
We built gempa100 around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every live table session, and every sportsbook bet stays encrypted...
Data EncryptedPayment SecureAccount PrivateQRIS ProtectedIndonesia Compliant
Privacy Policy Overview
gempa100 collects and processes personal information to deliver your account, process payments, and improve your lobby experience. We comply with Indonesian data protection standards and regional privacy frameworks. Your information—name, email, phone, payment details—is stored on secure servers and never shared with third parties without your consent. We use cookies to remember your preferences and keep you logged in. You can request
access to your data or ask for deletion where local law permits. Our privacy team reviews this policy quarterly to reflect changes in our platform and your rights.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
Privacy Standards We Follow
Encryption Standard
All payment and account data travels over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.
Third-Party Audit
Our privacy practices are reviewed annually by independent security auditors. Audit reports confirm compliance with regional data protection frameworks.
Vendor Agreements
Every payment processor, hosting provider and analytics partner signs a data protection agreement. We audit their security practices quarterly.
Incident Response
If a data breach occurs, we notify affected users within 72 hours and work with authorities. Our incident team logs every security event.
Regional Compliance
We follow Indonesian data residency rules and respect local privacy laws. Your data stays in supported regions unless you request transfer.
Policy Transparency
This privacy policy is updated whenever our data practices change. We announce updates via email and in-app notification 30 days in advance.
SIDE BY SIDE
How Our Privacy Approach Stands
Payment Isolation
DANA, OVO, GoPay and QRIS transactions are processed through PCI-compliant gateways. We never store full card or wallet credentials on our servers.
Cookie Control
You can disable non-essential cookies in your browser settings. We use only session and preference cookies by default; analytics cookies require your consent.
User Rights
You can access, correct, download or delete your personal data anytime. We process requests within 30 days and provide a confirmation receipt.
No Data Selling
We never sell your personal information to advertisers, brokers or third parties. Your data is yours; we're custodians, not merchants.
Retention Limits
Account data is kept for the duration of your membership plus 7 years for tax and legal compliance. Deleted accounts are purged after 90 days.
Breach Notification
If unauthorized access occurs, we notify you within 72 hours with details of what was accessed and steps we've taken to secure your account.
What Defines Our Privacy Commitment
Account Ownership
Your account is yours alone. Two-factor authentication, security questions and login alerts keep unauthorized access out. You control who sees your activity.
Payment Confidentiality
Every DANA, OVO, GoPay and QRIS transaction is logged privately. Your payment history is visible only to you and our compliance team when required by law.
Session Privacy
Your live table sessions, slot plays and sportsbook bets are recorded for account verification only. We don't share session data with advertisers or analytics firms.
Communication Consent
We send account updates, payment confirmations and policy changes via email. Marketing emails are opt-in only; you can unsubscribe anytime from your settings.
Device Recognition
We recognize your devices to prevent fraud and speed up login. You can review trusted devices in your account and remove any you don't recognize.
Dispute Resolution
If you believe your privacy rights have been violated, contact our privacy officer. We investigate disputes within 14 days and provide a written response.
Privacy Policy Questions
We keep your account data for as long as your membership is active. After you close your account, we retain records for 7 years to meet tax and legal obligations in Indonesia. Deleted data is purged after 90 days.
Yes. Go to Account Settings > Privacy & Security > Data Export and request your personal information. We'll email you a complete file within 30 days. The file includes your profile, transaction history and communication logs.
No. Payment details are processed through PCI-compliant third-party gateways. We store only a reference token and transaction confirmation. Your actual wallet or card credentials never touch our servers.
We never sell your personal information. We don't share your data with marketers, brokers or third parties for profit. Your information is used only to run your account and comply with Indonesian law.
We notify you within 72 hours with details of what was accessed and the steps we've taken to secure your account. Our incident team logs every breach and works with authorities. We also offer free credit monitoring where applicable.
Yes. Non-essential cookies can be disabled in your browser settings. We use session and preference cookies by default; analytics cookies require your consent. Disabling cookies may affect some features like staying logged in.
Request account deletion in your Privacy & Security settings. We'll close your account immediately and purge all personal data within 90 days. Transaction records for tax compliance are retained for 7 years as required by law.